IT Sales Manager

Description

A global software company is seeking a dynamic Sales Manager with fantastic customer account management and sales skills to engage with our customers, potential customers, partners, and all Ukrainian accounts for our software products.
This is a newly created role in the company and the opportunity to create a great customer presence is up to you to forge.
Internal contacts: Sales, Marketing, Business development, Project, and account management staff.
External contacts: Leads, Customers and Partners.

 

RESPONSIBILITIES/DUTIES:

  1. Sales

    • Create and nurture new pipeline targeting enterprise Ukrainian potential customers.

    • Manage incoming lead qualification, direct sale or partner co-sell cycle.

  2. Account Management

    • Work with Project Management and Client/Partner Support teams to ensure all needs are being met.

    • Be the POC for ongoing interactions with clients

    • Create and manage upsell opportunities

 

REQUIREMENTS/QUALIFICATIONS:

Education/Practical Skills:
Must Have:

  • Great organizational and customer facing skills.

  • Stellar communication skills (oral and written).

  • Proven understanding of Sales and Customer Relations procedures.

Nice to have:

  • Post-Secondary Diploma, preferably in Business Administration, Sales, or equivalent combination of education and experience.

  • Business level Ukrainian and/or other languages (proficient).

Experience:

  • 5 years of related experience working in a Software sales role.

  • Great inter-personal and problem-solving skills.

  • Proven track record in managing and finalizing enterprise software sales in the Canadian market, preferably in one of the following industries: Retail, Financial services, or Government services.

PERFORMANCE COMPETENCIES AND CRITERIA:

  • Building Rapport

  • Client/Customer Awareness

  • Interpersonal Relations

  • Integrity

  • Listening Skills

  • Organizing/Planning Ability

  • Personal Work Ethic

  • Analytical Skills

  • Attention to Detail

  • Computer Skills

  • Excellent Oral and Written Communication

  • Team Skills

  • Technical Knowledge/Proficiency

  • Tolerance of Stress

  • Maintains confidentiality of information

  • Sales presentation skills